Printer Recognizing But Not Scanner

If your computer does not detect your scanner, it may be due to the faulty scanner unit, damaged cables, or there is a problem with the scanner software. Resolve the Printer recognized but not scanner problem by performing the step-by-step instructions provided on this page.

Solution 1 - Scanner setup

Step 1 - Turn on your scanner

Step 2 - Interface cable

  • The interface cable that you have connected between the printer and your computer may not be firm at both ends.
  • Unplug the cable and reconnect it between them.
  • If the cable is faulty, replace it with a new one.
  • If you have established a wireless connection between the printer and computer, re-establish the connection.

Solution 2 - Scanner driver

Solution 3 - Re-configuring the scanner setup

Step 1

Step 2

On your Windows computer that is connected to the printer, launch Control Panel and click Devices and Printers.

Step 3

Step 4

Solution 4 - Hardware issue

Step 1

Open the Control Panel screen on your Windows computer, choose Small icons or Large icons from the View By drop-down menu, and select the Troubleshooting option.

Step 2

Select Hardware and Sound -> Hardware and Devices -> Next.

Step 3

Proceed with the on-screen prompts to complete the Printer recognized but not scanner troubleshooting process. Now, check if the computer detects the scanner unit.

  • Why is my wireless printer not printing?

    First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. On many printers pressing the Wireless button allows direct access to printing this report.

  • Why is my printer showing error?

    The other most probable reason for the printing error is the connection between your computer and the printer. If you are sure that the transmission cable is working okay (tested the printer on another computer), then the problem might be the drivers. This can be the printer drivers or the USB port drivers.

  • Why do my 3d prints keep failing?

    Another common fail is over extrusion. Over extrusion happens when your 3D printer pushes out too much plastic too fast, causing a jam in the end of the nozzle. ... Make sure YOURu layer height is less than your nozzle diameter. Increase your cooling fan's power (this will cool the plastic and cause it to slow down)

  • What is the WPS button?

    WPS stands for Wi-Fi Protected Setup. It is a wireless network security standard that tries to make connections between a router and wireless devices faster and easier. WPS works only for wireless networks that use a password that is encrypted with the WPA Personal or WPA2 Personal security protocols.

  • How do I reset my printer?

    To restore your HP printer to factory-default settings, follow these steps. Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect. Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button.