HOW TO SETUP CITIZEN CX 02

Citizen CX 02 setup printer is a photo printer with a High Quality and High-speed print mode, and it supports the USB interface. The steps to perform the initial hardware setup of the Citizen CX 02 printer are given on this web page.

STEP 1 - PRINTER ACCESSORIES

• Check if the following components are present inside the printer box.
• Ribbon cassette
• Power cord
• Paper tray
• Paper holder
• L size spacer
• CD-ROM
• Explanation booklet

STEP 2 - POWER CONNECTION

• The Power switch is present at the front panel of the Citizen CX 02 printer.
• Ensure that the Power switch is set to off.
• Connect the power cord’s one end to the power inlet of the Citizen CX 02 printer.
• The other end of the power cord must be plugged into an electrical source.
• Use a USB cable to establish a connection between the Citizen CX 02 printer and the USB port of your computer.
• Switch on the Power. This will power up the Citizen CX 02 setup printer.

STEP 3 - MEDIA SETTING

• Draw the mechanism unit out of the Citizen CX 02 printer. Raise the paper lever and then lift the printer’s front cover.
• After lifting the scrap box, take the paper holder out from the Citizen CX 02 printer.
• Take out the old paper roll from its holder and then place a new paper roll.
• Ensure that you have placed the new paper roll in the paper holder without any gaps.
• Place the paper holder correctly in the Citizen CX 02 printer. Once the orange LED turns off, place the scrap box back into the printer.
• Ensure that you have closed the front cover of the Citizen CX 02 printer correctly.
• Replace the old ribbon cassette with a new one and then close the printer’s mechanism unit.

STEP 4 - INSTALLING THE PAPER TRAY

• Insert the paper tray into the scrap box. Lower the Citizen CX 02 setup printer’s paper tray.
• Check if any paper scrap is present inside the scrap box. If so, try to empty it.
• Once you finish all the above-mentioned steps, you can perform the printing function on the Citizen CX 02 printer.

HOW TO CONNECT CITIZEN CX 02 TO COMPUTER

• The Citizen CX 02 driver is the recommended driver for the Citizen CX 02 printer. It is required for the initial setup of the printer. The Citizen CX 02 driver can be downloaded from the support page of the printer manufacturer. You can download the driver for your product that suits the operating system of your computer from the support page of the printer manufacturer.

To know how to connect the Citizen CX 02 printer to your computer, refer to the step-by-step guidelines to connect Citizen CX 02 to computer provided below.

• The main interface used to establish a connection between the Citizen CX 02 setup printer is USB.
• First, ensure that the Power switch present on the front panel of the printer setup is turned off.
• Also, the computer should be powered off.
• Attach a power cord to the power inlet of the Citizen CX 02 printer. Connect the other end of the power cord to the power source.
• Plug one end of a USB cable to the USB port of the printer to Citizen CX 02 to computer.
• The other end of the USB cable must be attached to the computer’s USB port.
• Find the Power switch on the front panel of the printer and turn it on. This will turn on the Citizen CX 02 printer.
• Also, power up the computer.

CITIZEN CX 02 DRIVER DOWNLOAD

• The Citizen CX 02 driver can be downloaded from our website or its official website. Once you click the Citizen CX 02 Driver Download button available on this web page, the printer driver will be saved in the Downloads folder of your computer. The steps to download the Citizen CX 02 printer driver from its official website are given on this webpage for your reference.

CITIZEN CX 02 DRIVER WINDOWS

If you use the Windows Operating System, carry out the steps given here to download and install the Citizen CX 02 setup printer driver.

• Once you open the default web browser on your Windows computer, navigate to the printer manufacturer web page and click the Drivers and Tools tab.
• After choosing the Photo from the Select Category drop-down menu, select the CX 02 printer from the Select Printer drop-down list.
• Ensure that you have selected the Windows Operating System from the Select Operating System drop-down list.
• Note: Windows Driver is compatible with the Windows 10, 8, and 7 Operating Systems only.
• After clicking the Search button, select the Windows Driver link. This will download the Citizen CX 02 printer driver on the Windows computer.
• Find the downloaded printer driver in the Downloads folder and then double-click it.
• Follow the instructions that appear on the screen to install the Citizen CX 02 driver on the Windows computer.
• Once done with the installation process of the printer driver, close its wizard.

CITIZEN CX 02 MANUAL DOWNLOAD

• A soft copy of User Manual of the Citizen CX 02 printer can be downloaded in two ways; from our website and manufacturer website. After launching the default web browser on your computer, visit the official Citizen website. Navigate to the Citizen CX 02 Manuals and Databases section, select the Photo option from the Select Category drop-down menu, and choose the CX 02 printer from the Select Printer drop-down list. Once you click the Search button, you will see User Manual of the Citizen CX 02 printer on the screen. Select the User Manual link and then click the Download icon. This will save the Citizen CX 02 manual in the computer’s Downloads folder. Alternatively, click the Manual Download button given below to download the Citizen CX 02 printer’s User Manual on the computer in PDF. User Manual is available in four different languages.

HOW TO SOLVE CITIZEN CX 02 PAPER JAM ERROR

Below are the instructions to resolve the paper jamming problem on the Citizen CX 02 printer.

• First, wear lint-free gloves and then proceed with the method given below to resolve the paper jam error on the Citizen CX 02 printer.
• After releasing the opening lever, pull the mechanism unit out of the Citizen CX 02 setup printer.
• Now, remove the ribbon cassette. Rewind the paper by rotating the paper spool in the reverse direction.
• Remove the jammed paper from the paper spool of the printer to solve Citizen CX 02 paper jam error.
• If you have any difficulty in removing the jammed paper, cut the damaged or wrinkled portion of the paper using a pair of scissors.
• Note: You have to cut the paper evenly. If not, the Citizen CX 02 printer might not operate properly.
• Set the paper roll correctly and check if the Citizen CX 02 paper jam problem is resolved.
• If required, click the Call button to get help from our technical experts in resolving the paper jamming problem on the Citizen CX 02 printer.

RIBBON CAUGHT INTO CITIZEN CX 02

If the ribbon is caught in the Citizen CX 02 printer, perform the step-by-step instructions mentioned below to fix this problem.

• First, pull the ribbon out of the Citizen CX 02 printer. After cutting the ribbon, take it that remains in the printer unit.
• Even small pieces of the ribbon should not be left inside the Citizen CX 02 printer.
• This will affect the print quality.
• In this case, wipe the platen roller of the Citizen CX 02 printer using a soft cloth moistened with ethyl alcohol.
• Attach the ribbon with tape again.
• After inserting the ribbon cassette in the Citizen CX 02 printer unit, power up the printer and set the paper.
• If you need any help to resolve the ‘ribbon caught into Citizen CX 02 printer’ problem, contact our technical experts by clicking the Call button mentioned on this Citizen CX 02 setup printer web page.