CITIZEN CMP 20II PRINTER SETUP

CITIZEN CMP 20II PRINTER UNBOXING & SETUP

Citizen CMP 20II is a mobile thermal printer that supports both Bluetooth and wireless communication. To perform the initial Citizen CMP 20II setup of the printer, refer to the procedure mentioned on this web page.

Step 1 - Unpacking

• Take all the following accessories out of the printer box.
• Battery
• Belt Clip
• Charger
• EC Plug
• USB cable
• Paper roll
• CD-ROM
• Quick Start Guide

Step 2 - Paper roll and belt clip installation

• Lift-open the paper cover of the Citizen CMP 20II printer.
• Insert the paper roll with its edge facing upwards.
• Now, close the paper cover.
• Once you insert the screw into a belt clip, tighten it using a screwdriver.

Step 3 - Installing and charging the battery

• After adjusting the hook, place the battery in the Citizen CMP 20II setup printer.
• To charge the battery, open the DC jack cover and insert it into the machine.
• The battery gets charged as soon as you connect a power cord to the electrical socket.

Step 4 - Connection

• Use a wireless LAN or Bluetooth interface to establish a connection between the printer setup and your computer.

CITIZEN CMP 20II DRIVER DOWNLOAD

You have to download the printer driver to perform the Citizen CMP 20II printer functions from your computer. The driver availability differs depending on the Operating System. Below are the quick guidelines to download the Citizen CMP 20II driver from its official website.

CITIZEN CMP 20II DRIVER WINDOWS

• Go to your default web browser and then visit the Citizen official website.
• Click the Drivers & Tools tab, select the Mobile option from the Select Category drop-down menu, and choose the CMP 20II printer from the Select Printer drop-down list.
• After selecting the Operating System of your computer correctly from the Select Operating System drop-down menu, click the Search button.
• Now, you will see the list of drivers of the Citizen CMP 20II printer.
• Few of the Citizen CMP 20II drivers are listed below for your reference.
• Window Driver
• OPOS Driver
• Configuration Utility
• Windows POS Print SDK
• Check for the Operating System compatibility before downloading the Citizen CMP 20II setup printer driver on the computer.
• Once you click the CMP 20II Windows Driver, this driver file will be saved in the Downloads folder.
• Double-click the Citizen CMP 20II printer in the Downloads folder and proceed with the on-screen steps to install the Citizen printer driver on the computer.
• You can also download the printer driver from our web page by clicking the Citizen CMP 20II Driver Download button.

CITIZEN CMP 20II MANUAL DOWNLOAD

The Quick Start Guide manual is provided when you purchase the Citizen CMP 20II printer. This Citizen CMP 20II manual contains the initial Citizen CMP 20II setup procedure. To download a soft copy of the printer’s User Guide manual, visit the official Citizen website. Navigate to the Manuals and Datasheets tab, select the Mobile option from the Select Category drop-down menu, and select the CMP 20II printer from the Select Printer drop-down list. Once you click the Search button, the Citizen CMP 20II manuals and datasheets will be shown on the screen. Click the PDF link next to the CMP 20II User Manual file. Now, the User Guide manual will be displayed on the screen. To save this printer manual in the Downloads folder, click the Download icon. If necessary, click the Print icon to have a hard copy of the Citizen CMP 20II manual. Alternatively, click the Citizen CMP 20II Manual Download button on this web page. This will save the printer’s User manual on the computer.

CITIZEN CMP 20II BLUETOOTH SETUP

• The Citizen CMP 20II printer can be connected with your computer or mobile phones, which are compatible with Bluetooth interface.
• To establish a connection between your Android mobile phone and the Citizen CMP 20II printer via Bluetooth, refer to the simple guidelines mentioned here.
• On your Android mobile phone, launch the Settings screen and select the Bluetooth option.
• Navigate to the Other Devices section and select the printer to finish Citizen CMP 20II bluetooth setup.
• Enter the Citizen printer’s PIN and tap the Next option. The default PIN for the Citizen CMP 20II printer is 0000.
• Try to print from the Android mobile phone to check the Citizen CMP 20II Bluetooth setup connection.

HOW TO SETUP AND REPLACE PAPER ROLL ON CITIZEN CMP 20II

The instructions to setup/replace the paper roll on the Citizen CMP 20II setup printer are mentioned below.

• Press the Open button on the Citizen CMP 20II printer and then raise the paper cover.
• Take a new paper roll and place it in the printer correctly in the clockwise direction.
• The tip of the paper roll should face upward inside the printer.
• Once you pull the paper roll’s edge out of the Citizen CMP 20II printer, press the center of the paper cover and then close the paper cover.

CITIZEN CMP 20II LED NOT TURN ON

Power, Battery Status, and Error LEDs are present on the operation panel of the Citizen CMP 20II printer.

Power LED

• The Power LED will not glow if the Citizen CMP 20II printer is not turned on.
• Follow the simple method provided here to turn on the Power LED.
• Press the Power button on the operation panel of the Citizen CMP 20II printer and hold it.
• Do not hold the Power button for more than 3 seconds to solve Citizen CMP 20II LED not turn on.
• The Citizen CMP 20II printer will power up. You will see the Power LED staying lit.
• While establishing a Bluetooth or wireless LAN connection between the computer and the printer, you will see the Power LED blinking.

Battery Status LED

• Three Battery Status LEDs are present on the Citizen CMP 20II printer’s operation panel.
• If you see all the three Battery Status LEDs lit, it means the battery is fully charged.
• If the battery has drained out, all the Battery Status LEDs will turn off automatically.
• To avoid this Citizen CMP 20II LED not turn on problem, charge the battery as per the instructions given here.
• To charge the battery, the Citizen CMP 20II setup printer should be turned off.
• Connect a DC Jack to the printer and attach a power cable to the power source.