The scanning feature enables us to save the documents in a digitalized version. Nowadays, many printers come with the scanner feature. Though it is admirable, a scanner sometimes may fail to perform its function. If your Brother printer scanner not working, the issue might have occurred due to an outdated scanner driver, hardware error, or poor Internet connection.

Let us see some of the troubleshooting methods to fix the issue.




If you are using an outdated scanner driver, it may result in the Brother printer scanner not working. So uninstall and reinstall the scanner driver for your device.

  • Click Start on your computer.
  • Choose the Control Panel option from the list.
  • Select Programs and Features and choose the Brother scanner driver from the list.
  • Click Uninstall.
  • Click OK to confirm uninstall.
  • Once uninstalled, go to the Brother official web page.
  • Search for the Brother printer model and select the scanner driver on the Support page.
  • Click Download.
  • Make sure that you download the latest version of the software that supports your OS.
  • Once downloaded, click Install after accepting the terms and conditions.
  • Perform the on-screen instructions to complete the installation.
  • Now load originals on the scanner glass and take a test scan.
  • Make sure that the scanner works efficiently after installing the latest version of the scanner driver.

If still your Brother printer scanner not working, contact us.

  • Why is my wireless printer not printing?

    First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. On many printers pressing the Wireless button allows direct access to printing this report.

  • Why is my printer showing error?

    The other most probable reason for the printing error is the connection between your computer and the printer. If you are sure that the transmission cable is working okay (tested the printer on another computer), then the problem might be the drivers. This can be the printer drivers or the USB port drivers.

  • Why do my 3d prints keep failing?

    Another common fail is over extrusion. Over extrusion happens when your 3D printer pushes out too much plastic too fast, causing a jam in the end of the nozzle. ... Make sure YOURu layer height is less than your nozzle diameter. Increase your cooling fan's power (this will cool the plastic and cause it to slow down)

  • What is the WPS button?

    WPS stands for Wi-Fi Protected Setup. It is a wireless network security standard that tries to make connections between a router and wireless devices faster and easier. WPS works only for wireless networks that use a password that is encrypted with the WPA Personal or WPA2 Personal security protocols.

  • How do I reset my printer?

    To restore your HP printer to factory-default settings, follow these steps. Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect. Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button.